Frequently Asked Questions
Eugene Weekly recently switched our calendar listings platform from SceneThink to CitySpark. Here are answers to frequently asked questions about how to submit your event to our free calendar:
- I already submitted my event to another local calendar with my CitySpark account and when I publish it on Eugene Weekly, I get a message that calls it a “duplicate event.” What do I do?
- No further action is required! CitySpark is one big database where events submitted go to all locations in the region, so if you’re getting a message that says “duplicate event,” it means that you’ve already submitted the event to CitySpark. It is currently in our system and in our calendar.
- Do I need to make a CitySpark account even if I already had a Scenethink account?
- Your Scenethink account is not connected to CitySpark, so you’ll have to create a CitySpark account if you don’t already have one. Set up your account in 3 Steps as instructed above.
- If I submitted my events to Scenethink already, did they transfer over to CitySpark?
- Check if your Scenethink event was transferred in the CitySpark migration by looking for it in the search bar at the top of the calendar.
- If it does not appear, follow the instructions to add an event.
Contact Cal@EugeneWeekly.com
I can’t access my CitySpark account or I’m facing other technical issues with CitySpark.
Contact Support@CitySpark.com
I have a question about paying to enhance or promote my event for higher visibility on EugeneWeekly’s website.
Contact Advertising@EugeneWeekly.com
I have a calendar question, complaint, gripe, or sandwich recommendation.
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